Just Another Purehost Disaster

Again with the Purehost bashing? But is it bashing if the horror keeps coming?
Ok, so if you do something mysterious with the IIS Administration console, something that causes your browser to say mean things like the server is redirecting in a way that can never complete, and you go back and set everything back to the way it was before you got all crazy and clicked the wrong thing…does it not stand to reason that the error would have been corrected in Purehost’s stated timeframe of 2 hours? How about 8 hours? What about 10?
No? What about after you waited on hold for 20 minutes to talk to tech support and the guy said it would likely be fixed in 2 hours? No, not even then? So you call back tech support after another nice long wait on hold but have to explain to them where the IIS Administration console even is because they don’t usually do anything with it because they’re used to Unix sanity.The guy can’t fix it and tries to suggest it’s my WordPress installation even though I told him thing didn’t act funky until I went into IIS.
I’m supposed to get a callback tomorrow about this mess because, you guessed it, they have no idea what is wrong and they can’t fix the darned thing,probably because they haven’t the 1st idea what went wrong.Really that IIS console has gotten me in such hot water.Why did I even touch it when clearly I had no idea what a bad thing could happen? Because I have always been able to fix my fumbles in the past.And obviously I had no idea it would have an outcome this dire.
The site in question has been off line since 5 o:clock yesterday afternoon. Sweet.
Well I’m done.Going to bed.