All of a sudden I couldn’t stream any Netflix titles instantly so I called their support line. Found out they put my account on hold December 30th. During our conversation, the operator said I wasn’t being punished and that they were just trying to find a way to make the service work for me because it wasn’t working if so many of their discs were going missing. You think? Well, why if it is a physical disc issue does my complete account have to be suspended? And why did it have to be suspended over the New Year weekend? Even Time Warner wouldn’t do that. I acknowledge the fact that I live on what might be one of the worst USPS mail routes in the USA in a building full of people who might or might not be “borrowing” my Netflix discs and never returning them. But to put someone’s account on hold over a holiday weekend is not very nice at all.
Of course I can’t prove that I’m not building quite a tidy DVD collection at Netflix’s expense. But if you were looking at my account history you’d see that I have returned all of these TV shows:
- Mad Men:Season:2 (all discs),
- The Wire:Season 5 (all discs),
- Damages:Season 1 & 2 (all discs),
- Jackie Woodman: Season 1 & 2 (all discs),
- True Blood: Season 1 (all discs)
- Squidbillies: Volumes 1 & 2 (all discs)
Film:
- Frozen River,
- The White Ribbon,
- The Ghost Writer,
- Five Easy Pieces,
- The Secret in their Eyes,
- The Hangover,
- District 9,
- The Hurt Locker,
- Blindness,
- 28 Days Later,
- Black Book,
- The Diving Bell and the Butterfly
Considering the fact that I gave all of these movies and shows at least a 4 star rating – why would I then keep a bad movie like Expired when I could have kept 28 Days Later, one of my all time favorite movies?
Even though I know it probably wasn’t a person with the power of logic in charge of putting my account on hold and that more likely a computer somewhere keeping track of my missing discs triggered the decision, I am still very much put out.
Normally I would try to spare my 4 subscribers from having to read this sort of of thing but Netflix doesn’t have a contactable email address and so now you have to know what happened,too.